Order processing times
Please allow between 3-5 business days for processing of your order to be packed and shipped.
For customized orders please allow an additional week.
There may be delays in delivery if our traffic is increased during busy periods (example: Holiday season).
Shipping to the US or Canada takes between 5-10 business days to arrive to destination.
Please note that these are just estimated delivery standards and your package may arrive sooner or later. We always recommend the tracking option as WE ARE ONLY RESPONSIBLE FOR SHIPPING ISSUES FOR TRACKED SHIPPING SERVICE so please kindly keep that in mind when choosing your shipping option. SMALL PACKET options do not have tracking***
Shipping costs are calculated according to the location, distance, size and weight of the package. We make every effort to reduce these costs and offer customers the best delivery and transport options.
Duties and Tax for orders shipping to the USA and Internationally (Outside Canada)
The customer is responsible for any additional fees such as tax/duties/custom clearance upon delivery. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country. More information on duty and tax requirements can be obtained by contacting your local customs office or tax agency.
Local pickup is available in Mississauga, Ontario, Canada (Cawthra Rd and Lakeshore Blvd intersection).
You will receive an email once your order is ready for pickup